Your Order Cancellation Rights


Thank you for shopping at Oka Ceramics. You are entitled to cancel Your Order within 48 hours without giving any reason for doing so.

The deadline for cancelling an Order is 48 hours from the time of placing the order.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the time of cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.